Dealing with difficult people

People who are difficult absorb your time and energy. The earlier you can identify who will be difficult and when, the better your chances will be of dealing with them successfully.
Difficult people stop us achieving our goals. Understanding why people are difficult helps you to anticipate who will be difficult and take action to prevent problems and reduce conflict.
This 1 day awareness workshop will help you to deal with difficult people.
Date: Thursday 15th May 2008
Time: 10:00am to 3:00pm
Venue: Vision Development Consultants, 63B Mansfield Road,
Nottingham, NG1 3FN
Cost: £95.00 plus VAT